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AngelJackets

AngelJackets

www.angeljackets.com
What is your customer experience with AngelJackets?

AngelJackets Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

AngelJackets has a 4.1 star rating from 52 customer reviews. Consumers are mostly satisfied; 30% would likely recommend. Reviews signal strong product quality but mixed experiences with shipping, returns, and response times.

Key Takeaways for Future Customers

  • AngelJackets reviews often praise leather quality and medium price level.
  • Size guidance: many recommend sizing up.
  • Expect good packaging and occasional fast delivery, but verify tracking.

Negative Feedback / Risk Areas

  • Frequent customer complaints about slow or no response from customer service.
  • Repeated refund and return delays; customers request refunds when issues arise.
  • Shipping and tracking problems reported, including missing order numbers.

Positive Feedback

Customers praise great quality selection, soft real leather, fair pricing, and several reports of successful exchanges and prompt resolutions.

View full overview ›

Media from reviews

AngelJackets - Affordable, quality products & Great customer service
AngelJackets - Affordable, quality products & Great customer service - Image 2AngelJackets - Affordable, quality products & Great customer service - Image 3AngelJackets - Company requestAngelJackets - Love my leather blazerAngelJackets - Excellent jackectAngelJackets - This blazer exceeded all my expectations!
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Show reviews that mention
jacket quality angel jackets leather jackets service customer service size customer order
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Theodore A H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbia, South Carolina

Where is my order

Ill pay for order and then still havent received it. And when I go to check on it, it doesnt give me no clarity and when Im going to receive.

Preferred solution: Deliver product or service ordered

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Romie L Wmk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Salt Lake City, Utah

Nice Jacket but no response for order number to return Jacket. And still waiting for response!

AI Highlights
  • - No response to the return request and no order number provided.
  • - A message was left requesting a callback; date 2/18/2026; return window 30 days.

No response to return Jacket & I need an order number to return, which I never received in package with jacket. I left message to get a hold of me today is 2/18/2026.

I only have thirty days to return. "This feels like a scam."

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Marcia B Svn
map-marker Hershey, Pennsylvania

No response to my request for a refund.

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I cant get anybody to direct me regarding how to get a refund. I already submitted a refund request. This is totally ridiculous.

Loss:
$199

Preferred solution: Full refund

User's recommendation: Don’t purchase from angel jackets

View full review
1 comment
Romie L Wmk

Angeljacket is a ripe off. "The quality of the jackets are very low grade & very poor quality!" The coats are not real LEATHER & the material starts to peel of & Crack.

I can't get a legitimate response.

HORRIBLE HORRIBLE. People don't order they are fake & want ur money.

Anonymous
map-marker Neptune City, New Jersey

Zipper is rusted

my zippers are rusted.would like to know what you are going to do about it?i am a reasonable person and would like to help in how to remedy this deficiency in my purchase.thank you.

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Anonymous
map-marker Chicago, Illinois

Return/refund

How and where do I return jacket to

I would like a refund because it looks like the next size would be small too

View full review
Anonymous
map-marker Houston, Texas

Exchange jacket

AngelJackets - Exchange jacket

I have not been able to exchange my jacket, from a medium to a large.be sure to pick the correct size. I bought it for my son, and he needs a large. I liked his so much, that I order one for myself.

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Rochelle R Pxj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Would like to exchange my jacket from a large to a medium

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Need a barcode to send coat back

My jacket is to big, would like the same jacket in a medium

Otherwise theres nothing wrong with the jacket

Preferred solution: I have a large, u want a exchange to a medium the same jacket

User's recommendation: Thumbs up

View full review
Cheryl B Yud

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

Affordable, quality products & Great customer service

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AI Highlights
  • - Quality leather jackets at an affordable price.
  • - Leather is super soft and packaging shows care.
  • - Great customer service with timely responses.
AngelJackets - Affordable, quality products & Great customer service
AngelJackets - Affordable, quality products & Great customer service - Image 2
AngelJackets - Affordable, quality products & Great customer service - Image 3

Angel Jackets has quality leather jackets at an affordable price. The leather is super soft.

They also have amazing customer service. They respond timely and address all your concerns. Another thing I appreciate is the care they take in packaging your purchase.

Great company! I got 5 moto jackets and love them all!

Pros:
  • Affordable pricing
  • Product arrives pretty fast
  • Quality leather

User's recommendation: Buy with the confidence that you truly are getting "Real Quality Leather"that looks & feels good, from a company with great customer service too!

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Anonymous
map-marker Winterville, North Carolina

I have tried several times to call and talk to a person and the always fails. I do n

AI Highlights
  • - I cannot access the return label because my email isn't working.
  • - I need an alternative way to obtain the return label.

I have completed my return but cannot access the label because my email is not working. How else can get the label?

I do not have access to my email therefore I cant retrieve the return label. There has to be another way to get my return label!!!

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Naeem Vgm

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Excellent jackect

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AI Highlights
  • - This was my first online leather jacket purchase without trying it on.
  • - The jacket is excellent, fits perfectly, and delivery was on time.
AngelJackets - Excellent jackect
Contains 1 confidential file for company representatives

It's the first time I've bought a leather jacket online without seeing and trying it first. I've always liked leather jackets and decided to buy this after reading the positive reviews.

The jacket is very nice, the quality is excellent, and it fits perfectly. The communication throughout was good, and my questions were answered timely.

I received the jacket within the promised time. I will definitely be coming back to buy from the site again.

User's recommendation: Definitely

View full review
Anonymous

Trying to place an order but will not go through final part to Buy!!

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AI Highlights
  • - Checkout and payment blocked with a valid card.
  • - No problems with previous leather jacket purchase.
  • - Offer expires tonight.
Updated by user Jul 23, 2025

They were very good, but failed to resolve the Return Address Issue, as l was willing to exchange for smaller size, I don't think it fair to charge Return Postage.

Original review Jul 17, 2025

Just fed up now . Speed is not your best point, been trying to buy with valid card all security in place, address etc.

but cannot get any further than the check out and payment. Do not get these problems with other Retailers of which there are plenty.

Did not have these problems with my previous Leather Jacket Purchase, but offer expires tonight,

So a very Unhappy Bunny.

View full review
Delilah C Vgy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Company request

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AngelJackets - Company request

Loved ordering through this company. Made the process so easy, even when I needed to exchange. Would definitely recommend to others.

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Shane C Vsk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Love my leather blazer

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AI Highlights
  • - Size sent was incorrect; the return was quick and the correct size sent.
  • - Product is good quality and customer service was great; I would recommend.
AngelJackets - Love my leather blazer

I originally ordered a leather blazer, but the size sent was incorrect. After getting in contact, they sorted out my return very quickly and sent me the adequate size.

I absolutely love the product; it was of good quality and the customer service was great. I would definitely recommend this company.

Pros:
  • High quality low price

Preferred solution: All I good

User's recommendation: Worth the money

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Anonymous
map-marker Prosper, Texas

Track my box

You should inform customers progress of their shipment instead of making complicated for us to know or contact you

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Tim d Cdp

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

This is my second Angel Jacket purchased in the past 2 years. The leather quality is excellent and soft to the touch. The fit is true to size. Extremely happy with the jacket and Angel Jackets overall

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AngelJackets - This is my second Angel Jacket purchased in the past 2 years. The leather...
Contains 1 confidential file for company representatives

Angel Jackets do a great job and will launch a greater variety of leather jackets. It's just a suggestion, but overall they do a great job.

User's recommendation: Highly recommended

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Resolved
Chris Eog

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I returned the jacket and they still haven't given me my money back

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Updated by user Feb 24, 2025

Company fixed the issue and I have been provided with apology. Speaking to them

Original review Feb 08, 2025

The jackets didn't fit right so I sent it back and they still haven't returned the money yet. This company is not easy to deal with.

User's recommendation: Don't buy from this company

View full review

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